Consult a Pro

This page helps national service programs, projects, state commissions, and community service and volunteer initiatives access professional training and technical assistance (T/TA). If you still have questions after reviewing the resources here, feel free to contact the knowledgeable staff at the Resource Center for more information (800-860-2684 or resourcecenter@etr.org).

QUICK LINKS TO ITEMS ON THIS PAGE:

About Training and Technical Assistance (T/TA)
The Corporation for National and Community Service provides tools, training, and information to assist grantees, sponsors, and programs — as well as organizations with the potential to be future grantees, sponsors, and programs — to be more efficient, to be compliant with Corporation statutes, and to support the Corporation’s strategic initiatives.

The Corporation’s approach to the provision of T/TA continues to be to support the development and use of local T/TA resources with the help of national resources. The Resource Center website is the primary mechanism for connecting the field with support at the national level, and we hope that Corporation grantees, projects, sites, members and many others find it full of useful information — in the form of online courses, effective practices, downloadable tools and reports, and more.

The content of this website is provided by a wide range of organizations that work with the Corporation as national training and technical assistance; these organizations also provide online training through webinars, distance T/TA through telephone and e-mail consultation, and (in limited circumstances) with onsite training and interventions.

The goal is to have a coherent and continuous network of T/TA services that is accessible when and how you need it and in areas deemed important by the Corporation. At various points on this website and elsewhere, you will be asked for your feedback about particular services — please let us know what you think! If you have general feedback or questions, please contact us at resourcecenter@etr.org.


How to Access T/TA Materials
To find and access learning materials, including manuals, tip sheets, sample forms, effective practices, and thousands of other materials, use the various navigation functions located here at the Resource Center website: Use the search box or browse all available topics, or if you already know the type of resource you want, use the select resource type feature. You can also connect and share with others in the service and volunteering community.

Use the provider matrix below to find the appropriate organization and contact information to ask questions or be guided to specific resources.


Limitations on T/TA Availability
The materials and services available online are provided free of charge to community service and volunteer programs not funded by the Corporation — as well as to our current grantees, sponsors, and programs. Lending library services, extensive telephone or e-mail consultation, and remote training are available only to programs currently funded by the Corporation for National and Community Service.


Onsite Trainings and Workshops
Find your program type below to see who to contact first about the possibility of onsite or event trainings and workshops:

IF YOU ARE A/AN...

  • AmeriCorps*National parent staff member: contact your program officer at the Corporation

  • AmeriCorps*National program or site staff member: contact your parent organization or the training officer at your site

  • AmeriCorps*NCCC campus staff member or project site: contact the training officer on your campus

  • AmeriCorps state program staff member: contact your program officer or the training officer at the state commission

  • AmeriCorps*VISTA project staff member: contact your state program officer at the state office

  • Community project not affiliated with the Corporation for National and Community Service: on-site training and technical assistance is only available for currently funded Corporation programs and projects

  • Learn and Serve America project grantee or subgrantee: contact your program officer at the Corporation or your direct grantor

  • Senior Corps project director or staff member: contact your state program officer at the state office

  • Special project and initiative: contact your program officer at the Corporation, state commission, or state office as appropriate

  • State commission staff member: contact your program officer at the Corporation

  • Tribal program: contact your program officer at the Corporation, state commission, or state office as appropriate

Guiding Principles of T/TA Delivery
The Corporation for National and Community Service, the Office of Leadership Development and Training, and the training and technical assistance providers use the following principles to guide the delivery of T/TA services.

  • The Corporation, states, programs, and communities are partners in learning, shaping decisions, and sharing in the delivery of cost-effective assistance that addresses critical needs.
  • Training and technical assistance is most effective within an ongoing relationship of trust and shared responsibility. Building understanding and mutual respect facilitates collaboration and growth.
  • States and programs should build toward self-sufficiency. States and programs should draw on national training and technical assistance resources selectively, relying as much as possible on locally based providers.
  • Providing peer-to-peer assistance and using a train-the-trainer approach are effective means for applying and multiplying the knowledge and expertise of the field.
  • Training and technical assistance resources should be competency-based; that is, planned and allocated based on assessment of competencies using various data sources, including risk-monitoring plans.
  • Programs should assess their own needs and level of competence by identifying and measuring indicators of success. This enables a program to understand what works and what doesn't and to improve continually. Programs can also access online assessment surveys to assess where they are in relation to characteristics of successful programs.
  • Training should be consistent with the principles of adult learning. The transfer of knowledge and skills through training is likely to succeed when principles of adult learning are applied.


FOCUS AREAS

[T/TA Provider Directory Archive]


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