Training advisory councils

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Abstract

Like any other volunteer, advisory council members need to understand their role and what's expected of them. The director of the Senior Services Program at Catholic Charities in Fresno, California, collaborated with the Corporation for National and Community Service State Office to provide an advisory council workshop for the Senior Corps programs in Fresno and Madera counties in the Central Valley. The workshop included assignment descriptions, training, available support, recognition skills, and program evaluation.

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Issue

The project director wanted a more active advisory council and understood that the advisory council volunteers needed to be trained and recognized like all volunteers.

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Action

The project director contacted the Corporation for National and Community Service State Office for technical assistance. The state office provided technical assistance to develop an advisory council training.

The day-long training included their assignment description, training, support available, and recognition.

Assignment description

For an advisory council position, an assignment description can be written for a committee rather than an individual. Committee participation is highlighted and overall council functions are mentioned.

  • The resource development committee could be responsible for grant opportunities, fundraising events and activities, in-kind donations, and sponsors and corporate partners.
  • The recognition committee could be responsible for program and invitation development, certificates and gifts, door prize solicitation, presentation of awards and newsletters.
  • The evaluation committee could be responsible for planning, survey development, implementation, compilation, and final report.
  • The volunteer development committee could be responsible for public speaking engagements, assignment description development, new volunteer orientation leaders, grievance and appeal process, recruiting new council members, acting as a representative to station-driven meetings and events, and developing new volunteer stations.
Training
  • Introduction
  • An overview of the Corporation for National and Community Service and National Senior Service Corps
  • An overview and history of your project locally
  • Advisory council bylaws
  • Current projects

Support

Support in the context of advisory councils includes:

  • Inclusion in the development of agendas, meetings, and membership
  • Opportunity to serve as an official
  • Provision of appropriate materials necessary to do the work
  • Training and orientation
  • Personal growth
  • Ability to develop skills
  • Opportunity to share experience and expertise
Recognition
  • Be recognized
  • Be thanked
  • Be appreciated
  • Be involved in events and activities
  • Be asked to speak about participation
The advisory council members assessed the council and made suggestions for improvement. The assessment covered topics such as diversity of the council membership, establishment of standing committees, meeting attendance, council member training, and council evaluations.

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Context

The training was available to RSVP, Senior Companion and Foster Grandparent programs in Fresno and Madera counties in the Central Valley of California.

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Outcome

After attending the training, advisory council members saw how their work was necessary and effective, and how it had an impact on the program. This created more long-lasting volunteers.

Shortly after the training, the advisory council rewrote their bylaws and organized into three committees -- fundraising, recognition, and evaluation. Using ideas gathered from their training, the council oversaw a program evaluation that was valuable to the staff in improving and enlarging the program. A year later, they did a three-year strategic plan for the program.

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November 13, 2001

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For More Information

Cathy Caples
Catholic Charities - Diocese of Fresno
Executive Director
149 N. Fulton Street
Fresno, CA 93701
Phone: (559) 237-0851

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Related Practices

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Related sites

Senior Corps

Topic Areas

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