Providing a handbook for RSVP volunteers

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Abstract

A volunteer handbook can serve as an important part of orientation and as a convenient reference for members in national and community service. The RSVP/Volunteer Center (RSVP/VC) of Rutland County, Vermont developed a handbook for volunteers that includes topics such as background information, definition of terms, volunteer responsibilities, reporting hours, administrative issues, and accessibility. This effective practice offers the RSVP/VC volunteer handbook in its entirety, allowing program directors to utilize this as an example, with the idea that modifications can be made on a program by program basis. Nan Hart, Program Director of the RSVP/VC of Rutland County submitted the handbook in August of 2002.

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Issue

Providing adequate orientation and reference materials to RSVP volunteers.

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Action

The RSVP/ Volunteer Center Handbook can be used as a template for creating a similar handbook for any RSVP. The handbook includes:
  • An introduction by the program director
  • Definitions of special projects and volunteer stations
  • Volunteer station responsibilities
  • Description of volunteer benefits
  • Importance of accurately reporting hours
  • Grievance procedures
  • Insurance coverage
  • Handicap accessibility

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Context

The RSVP/Volunteer Center (RSVP/VC) is sponsored by Rutland Mental Health Services, Inc. and is part of the Rutland Community Programs division. Part of the Community Care Network, RSVP/VC is a member of a large family of programs designed to improve the health status of the community, by providing physical and mental health care services. RSVP/VC is also a member of the local United Way.

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August 23, 2002

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For More Information

Nan M. Hart
Green Mountain Foster Grandparent Program
Program Director
6 Court Street
Rutland, VT 05701
Phone: (802) 775-8220

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Source Documents

Related Practices

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Related sites

The Retired and Senior Volunteer Program/Volunteer Connection, of Windham County, Vermont

Senior Corps

Topic Areas

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